Lawn Aeration & Fertilization Combo Drawing

Win a FREE Lawn Aeration & Fertilization Combo Treatment!

Kickstart next year’s lawn care program with a healthy combo. 

We’re giving away a ‘guaranteed green’ treatment for your home. It’s a Christmas gift your lawn will remember for months to come. Just enter the drawing by signing up below.

Tell your friends…this isn’t only for Signature email customers!

That’s it! Good luck and have a wonderful Holiday Season!
NOTE: Drawing valid for residential lawns only up to 3,000 square feet. Drawing will be held on January 11th. Winner will be notified via email. Entry into the drawing grants Signature Landscapes to use your name in future promotions. 

The Boomerang Loss Cycle

Rediscovering the influence of value in a service economy

As a family owned company concentrated on the services end of the building industry, we’re always keen on the numbers that make new business happen. Whether you run a roofing company, sell office furniture, or a landscape

contractor, the numbers driving your businesses directly correlates with the volume of bids your team delivers each month.

The reason these numbers drive successful proposals is because you’ve done your homework, run through the figures several times, and you’ve delivered a bid that provides honest value for the services requested. In a larger sense, you didn’t compromise the value of your services and your customers clearly understand the strength of getting the job done right the first time.

Lebo and Pablo working on a Carson project

But what about your competitor who isn’t cross-checking prices or the labor hours? This might be an outfit sans years of training, little or no association participation, perhaps even lacking an industry certification or two? How do you compete with these entities who bid only to win rather than becoming a long-term partner serving the needs of the customer?

Throughout the years serving the Northern Nevada we’ve been underbid countless times by the competition. Some have successfully knocked it out of the park – it’s hard to watch, but it’s not inconceivable the other guys will hit a few
home-runs playing the low-price strategy. However, this is not the norm, and more times than not, you’ll soon find the competitor delivering on what they’re being paid rather than what they had promised.

So now what? Since the economic bottom dropped out in 2008, these price wars have only escalated, creating what seems like an entirely new B2B format where service is a commodity and freebies are the added value. The result… a skewed pricing model that has taken us just a few short years to get in to, yet will take at least a decade to dig ourselves out of.

The Sunny Side of the Price War

It seems that many of you who I’ve talked with over the past six months are seeing some clear benefits to these rock-bottom price providers. Look to your calendar for example. There’s a good chance these low bid customers are possibly in the market for a revised bid. While your organization might not be the first choice (for various reasons), there’s no reason you shouldn’t have your new proposal at the top of the pile.

Rather than calling them past customers, I like to refer to them as targeted leads. And the approach to these customers is that of any new lead, with a twist…deliver a dose of humble respect, clearly outline solutions to problems you know you can solve, and present a price that won’t necessarily match prior rates, but will offer margins reflecting the new economic model.

Bottom line, you know more about the client than anyone and you have historical knowledge base to provide a strong argument. There’s value to this. And if you took the initial hit with class and integrity, it sounds like a good chance you’ve developed a stronger relationship with the customer during your time apart. The old adage, “absence makes the heart grow fonder” can apply here.

During this absence, you’ll want to put on your marketing analysis cap and find the time to discuss your performance with the former customer. What were your strengths, and more importantly, where did you drop the ball? Tremendous value can be found interacting with former clientele. They’re typically more forthcoming in their scrutiny when the business relationship has turned from sales and service, to fact-finding and improvement.

A side note for those of you with solid clients, this conversation need not take place only after you’ve lost the business. Communication is key, start this conversation early and reap the rewards for years to come.

Service in Action

Over the past eight months, our own organization has had the opportunity to serve several past clients again; some we haven’t worked with upwards of three years. During the absences, our team maintained the relationship, offered support when asked, and worked hard to remain available as some of them struggled with the ‘low-bidder hangover’.

When talking with other company leaders in different trades, I’m hearing the same thing. Remain helpful and contemporary, support the industry and demonstrate growth from the experience. In concert, these action steps can do more to cement relationships with former clients than anything else.

Remember, we’re delivering value – that’s a recipe of excellent service coupled with communication served every minute of the day. Do your part of the bargain, and you can count on regaining some of the losses served our industry. It’s about time, and about value. Is that proposal ready?

by Steve Fine, Signature Landscapes 

Signature Landscapes wins Presidents Award from Nevada Landscape Association

Signature Landscapes came out on top among several award winners for outstanding landscape maintenance and construction during the 22nd Annual Nevada Landscape Association Banquet on November 9, 2012.

Scott Leonard

The highlight of the night, the coveted President’s Award was won for their maintenance services at the world class 20-plus acre Shakespeare Ranch, Lake Tahoe. The honor is presented annually for the best landscape receiving the highest overall judging score.

“To manage the landscape of a stellar property such as the Shakespeare Ranch makes me proud to begin with,” said Justin Trimble, partner of Signature Landscapes. “But to win the top NLA award adds a cherry on top! It’s really a great honor.”

Featured in Architectural Digest, Shakespeare Ranch (named for Glenbrook’s craggy rock resembling the playwright), has a famous following in its own right. Hosting dignitaries such as chef Emeril Lagasse, private concerts from Lionel Richie, and even former President Bush, who mentioned “They don’t make barns like this in Texas” during his stay.This is not the first time Signature Landscapes has been honored with the award; winning for the Cottages at Montrêux in 2007, and the Foothill Industrial Park in 2002. The company won 1st Place for the beautiful Ranch as well in the Large Residential Maintenance award category.

Calling All Tree Climbers!

 Tree Climber Needed

Signature Landscapes Tree Services is looking for a talented and motivated Tree Climber

Put your Tree Climbing skills to work at Signature Landscapes! Signature Landscapes is the largest landscape contractor in Northern Nevada and has a growing tree care division. We have the capability to perform many aspects of tree care and have significant experience to serve a wide range of customers.

Position Summary:
Climbers are responsible for working in and around trees to perform general tree care including pruning, cabling, bracing, and tree removals. Are you an ISA Certified Arborist? That’s even better!

Climbers are also responsible for:

  • Using proper pruning techniques
  • Assisting in process of trimming trees, clearing and chipping tree debris, and disposing of tree debris
  • Ensuring that the work area beneath and around the trees is clear and properly marked so that the public will be safe from falling debris
  • Maintaining climbing gear and tree care equipment to be sure that all equipment and tools are safe and in working order for high quality and safe service
  • Ensuring that all crew members follow Company safety policies and procedures

Position Requirements / Basic Qualifications 

  • Valid Driver’s License (CDL’s a plus)
  • 1 Year Experience Required
  • Able to successfully follow directions and complete requests
  • Strong work ethic
  • Good communication skills
  • Experience with Bobcat or Tractor a plus
  • Bilingual (Spanish) a plus
  • Certified Arborist a plus+++

We Offer a competitive salary and an energetic, focused and collaborative work environment.

HELP our HOLIDAY BLOOD DRIVE!

Help BANN and the Builders Association Charity spread holiday cheer by joining the Big Give BACk.  Learn more >

What better way to spread holiday joy than to give back to our community here in Northern Nevada. We’re hosting The BIG Give BACk Blood Drive this December 11th. There will be tons of food and snacks – and lunch too! So please help this holiday season. Lots of appointment times left.

 

Jim Stanhouse honored as Ambassador for the Landscape Industry

Jim Stanhouse, Ambassador to the Landscape Industry

Jim Stanhouse, commercial manager for Signature Landscapes was awarded with the Ambassador for the Landscape Industry by the Nevada Landscape Association.

Given to the individual who has best served as a representative for the Green Industry, the award is a testament to Stanhouse’s commitment to educating Northern Nevada’s future landscape professionals. His dedication to leading the certification process for the NLA over the years has resulted in certifying more than 100 landscape professionals, and helping to raise the bar for landcare and maintenance in the community.

“Landscape professionals who become certified are recognized for having the high level of industry knowledge plus the experience to do a great job,” Stanhouse said of the certification process.

Always humble, and willing to share the spotlight, Stanhouse celebrated the award by presenting certifications to this year’s seven new landscapers at the award banquet held at the Silver Legacy, Friday night.

 

December Blood Drive – Schedule Appointments Online

Help BANN and the Builders Association Charity (BAC) spread holiday cheer by participating in the Big Give BACk.

What better way to spread holiday joy than to give back to our community here in Northern Nevada. The Builders Association of  Northern Nevada along with the Builders Association Charity (BAC), is hosting The BIG Give BACk this holiday season. There will be tons of food and snacks – and lunch too! So please help this holiday season. Lots of appointment times left.

or CALL us at (775) 857-4333

 

NEW Online Donation Scheduling is easy, secure and guarantees your spot!

Here’s how you can help:

  •  Toy Drive – Donate new unwraped toys for ages infant to17 yrs.
  •  Food Drive – Donate non perishable food items.
  •  Blood Drive – December 11th 8 am – 3:30 pm at the BANN office. Sponsored by yours truly, Signature Landscapes. Please call us at 775-857-4333 to schedule an appointment.
Mix it Up - Join us for a Networking Mixer, December 5th from 5-7 pm at the BANN office.

The Builders

The cost of admission is 2 non perishable food items or 1 new unwrapped toy. It’s a great networking opportunity and an easy way to give back to our community! Please RSVP to Tina at the Builders, register online or download a flyer.

Food & Toy Collection bins will be located at the BANN office (Mon-Fri 9am – 5pm) and at 5 Star Athletics, 3760 Barron Way, Reno 89511( Mon – Thurs 5-8pm) November 1st through December 11th. Flyer

   Click to download the flyer: BANN Give Back 2012


 

Signature Landscapes now offers military discounts

A Military Discount is our way of expressing our sincere appreciation for all who have served honorably OR are currently serving in our Armed Forces. We offer a 10% Military Discount on all lawn maintenance, tree care services and Christmas Light installation projects.

Note: Our only requirement is you need to show either a valid Military or Veterans Affairs ID card for a customer discount.

Additionally, we encourage ALL Americans to patronize businesses who Support Our Troops by offering a Military Discount.

 

Reasons to offer a Military Discount:

  • Opportunity to give back
  • Say Thank You for your service
  • Americans support businesses that Support Our Troops!
  • We must remember that freedom isn't free and that someone has to pay the price...and that is those in our Military

We’d like to thank our friends at  Helsel Construction Operations for inspiring all local businesses to support all of those serving or have served. We hope you enjoy the Signature Landscapes Military Discount for our Armed Forces!

Garden clean-up in fall pays off in the spring

If you’re tired of outdoor chores, it’s tempting to walk away from the garden with a plan to clean it up next spring. But if you want a great veggie garden next year, you’ll be wise to take advantage of this warm weekend by doing some fall clean-up.

Why can’t you just wait until spring? Leaving leaves and debris in the garden gives diseases, fungus and pests a nice place overwinter and come back with a vengeance next spring. A garden that goes to sleep all cleaned up for the winter will wake up healthier in the springtime. There will also be less need to treat for pests and disease.

Need help with fall landscape chores? Contacting a landscape clean up pros at Signature Landscapes is as easy as clicking on our service request form, or calling (775) 857-4333.

Take these steps before you begin the clean-up:

  • Harvest root crops like carrots or potatoes that are still in the ground.
  • Make a sketch of this year’s garden, before removing any plant debris, that shows what was planted where. Having a sketch of this year’s garden will help you rotate placement of next season’s crops – like tomatoes – that do best when not grown in the same place each year.
  • Plant herbs, that will not overwinter outdoors, in containers to bring inside.

Tips for the clean-up

  • Remove all old veggies, vines, leaves and other debris from the garden. If leaves from trees blow in, keep them cleaned up as well. All of this decaying plant material makes a nice winter home for insects and disease.
  • Remove the weeds, too.
  • Most greens, leaves and small plants are fine to pitch in the compost pile. But leave out the weeds whose seeds will get back in the garden when you spread the compost. Also leave out tomato plants as they often carry disease, and large-stemmed vines such as pumpkin as they take too long to decompose.

When the garden is clean, do one last chore that will pay off next spring: work compost into the soil. You can also add straw mulch or grass clippings as mulch on top. Now your garden is nicely tucked in for its long winter’s nap.

 

Free Dump Days: October 6th and 7th 2012

“Residential Dump Days”
Offers Reduced Rates and Free Select Dumping on October 6 and 7

Waste Management announced today the fourth quarterly “Residential Dump Days” to be held in 2012 at the Waste Management Transfer Stations in Reno. The dates for this event are Saturday, October 6 and Sunday, October 7. Residential Dump Days are held solely at the Transfer Stations in Reno – the Lockwood Landfill is closed on weekends.

The reduced dump rates accompanied by free dumping for specific items during Residential Dump Days is the result of a partnership between Waste Management and Washoe County government including our partner in beauty.. Keep Truckee Meadows Beautiful. This program helps residents clean up their homes and our communities, which in turn, decreases the amount of illegal dumping in our area.

Rates

  • Standard pick-up truck with MSW $10.00 flat fee
  • Small pick-up truck with MSW $6.50 flat fee
  • All eligible common household appliances No charge

Appliances &  Bulky Waste

  • Refrigerators (additional charge for Freon recovery)
  • Chairs & Sofas
  • Hot Water Heaters
  • Mattresses  & Box Springs
  • Stoves & Dishwashers
  • Washers & Dryers

Please Note

  1. Lockwood Landfill is closed on Saturdays and Sundays
  2. Electronic Waste/Recycling will NOT be accepted at this event
  3. Hazardous wastes will not be accepted at any time

WM Transfer Station Locations

HOURS:
Saturday: 8:00 am – 4:30 pm Saturday: 8:00 am – 4:30 pm
Sunday: 8:00 am – 4:30 pm Sunday: 8:00 am – 4:30 pm

1390 E. Commercial Row (click for map)
Reno, NV 89512

13890 Mt. Anderson Road (click for map)
Reno, NV 89506

Page 1 of 5 12345